FAQ

Q: How do I Order Custom Dip Tuff Toe Aplication?

A: You'll need to follow the instructions here and make sure you fill out the Custom Application Order Form and send it in with your Shoes/Cleats/Boots. 

Q: Where Can I find the Custom Application Order Form for My Cleats?

A: Either go to this page and click on the link or go to the Custom Applied Product Page here.

Q: Where does Tuff Toe ship from?

A: Anaheim, CA 92807

Q: What is your return policy?

A: See our return policy on our home page under Information. Tuff Toe Inc. will replace any item purchased from the website within 30 days of the order date with the following stipulations:

  • Customer is subject to paying all freight charges.
  • The unit is defective.
  • Products must have been purchased directly from Tuff Toe, Inc. 
  • Read our Full Refund Policy for details on Returns, Shipping a Return & In-Store Credit. 

Q: How do I carry Tuff Toe products to sell?

A: Any brick and mortar retailer with a valid re-sale certificate can apply for account set up at team@tufftoe.com.

Q: Where can I find the application instructions on paper?

A: You can print the instructions for Tuff Toe by clicking here.

Q: Will Tuff Toe bond to itself?

A: Yes. Just sand the existing Tuff Toe, wipe with rubbing alcohol or other solvent and re-apply.

Q: What if I have spots where the Tuff Toe didn’t cure?

A: This is usually due to failure to ‘equalize the cartridge’. To fix just remove the uncured portion of the Tuff Toe and re-sand the area that needs more material including the surrounding Tuff Toe, and clean with solvent. Use another mixer tip (we provide three) and dispense a 2” line of Tuff Toe onto scratch paper in order to ensure that side A & B are reaching the tip at the same time. Apply Tuff Toe to the sanded area and it should cure.

Q: My boot has a hole with the steel toe showing. Can I cover it with Tuff Toe?

A: Yes. Sand the steel and the leather toe cap. Apply a coating of Tuff Toe over just the exposed steel portion on both boots. After this is set up change mixer tips, dispense an inch line on scratch paper to make sure A and B are reaching the tip at the same time, and apply a coating of Tuff Toe over the entire toe cap. You will get a double coating on the formerly exposed steel toe area where you abuse your boot the most. Make sure to use all of the Tuff Toe for one pair of boots.

Q: Is the Tuff Toe safe for firemen? 

A: Tuff Toe has passed the NFPA 1971-07, 8.11 modified melting test.  This means Tuff Toe did not melt or drip at 500 degrees F when exposed to that temp in an oven for 5 minutes.  The flashpoint for cured Tuff Toe is 742 degrees F.  We have many firement wearing Tuff Toe without incedent.

Q: Is Tuff Toe safe around electricity?

A: Yes Tuff Toe passed the NFPA 1971-2007, 8.32 & ASTM F2412 which means Tuff Toe does not conduct electricity.  Some folks use Tuff Toe to insulate wiring.


Q: Is Tuff Toe water proof?

A: Yes. Many folks have fixed fishing waders and covered the welts of their boots for protection. Tuff Toe passed NFPA 1901-07, 7.10.17 water penetration test.  No water shall penetrate.

Q: Are there other uses for Tuff Toe?

A: The Tuff Toe is designed for abrasion, water, and chemical resistance. Although we can’t guarantee effectiveness we have heard people using Tuff Toe as an adhesive, sealant, rubber repair, leather repair, upholstery and luggage repair, auto bumper patching, wire insulation, tire repair and more.

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